Starting his career in Production Planning and Logistics for a national glass supplier, Nick was quick to demonstrate a unique ability for re-engineering processes. He also began designing solutions for production inefficiencies resulting in significant improvements to quality control and turnaround times. This positioned Nick well to join Findex in 1994 as a consultant to map and re-engineer the existing processes and build some efficiencies in the operational model of the organisation.
Nick was integral to the development of the current YGM system, which has enabled Findex to achieve the highest international quality service standard, ISO 9001. Nick attributes much of the YGM system’s success to the vision and commitment that the Findex management team continues to have for innovation and also to the culture of the staff throughout the organisation.
In his capacity as the company CIO, Nick has been instrumental in continuing to develop the cutting edge technology to service the ambitions of the group, which have helped the business to stay at the forefront of innovation and leading-edge technology. Nick believes that “when technology and people are properly managed, they become a vital investment to a business, not an expense.”