Case Study – Improving cashflow through smarter credit control


Crowe UK supported a global information, technology and consulting services company with its credit control process.

Our client is a UK-based company and part of a leading global network providing competitive and market intelligence solutions.

Challenge

The UK group wanted to streamline and automate its credit control process to improve efficiency, reduce manual input and strengthen cashflow management.

Approach

The team project managed the process and updated the client’s existing Xero accounting system, introducing automation to make credit control more efficient, consistent and easier to manage.

Outcome

The invoicing and credit control process became more professional, efficient and less time-consuming. This freed up internal resources to focus on clients and other priorities, while Crowe UK helped improve cashflow through a more structured and responsive process.

Client feedback

"The credit control team at Crowe UK in Reading has exceeded our expectations. We have reached out on a number of occasions to instruct Crowe to support us with this work, in addition to the other services they supply to us regularly.

We see the team at Crowe as a seamless, trustworthy extension of our own team. Highly professional, they are always quick to respond, and they get positive results swiftly. This, of course, in turn helps our business thrive, saving us valuable time – time that we can then use instead to focus on our clients and other priorities.

We would, without hesitation, instruct Crowe UK again in the future to reliably manage our sales ledger activities."