Are you ready for the next decade?
Read our tenth annual metals technology survey results and find out how metals leaders are using technology to sustain the next decade of growth.
Download the full survey insights book below.
Sustain growth for the next decade.
The events of this past year were unprecedented in the metals industry. With costs rising, global supply chains disrupted, and demand soaring, many metals businesses have been met with overwhelming uncertainty as they plan for future investments in technology.
In this year’s report, we’re delivering insights from our 2021 survey as well as looking back over the past decade to see what will help you sustain the growth of your business for the next 10 years.
The insights you need to drive growth.
Let our 10th annual metals technology survey report serve as a guide as you consider your next technology investment.
Our goal is for you to understand the important role technology has played in impacting the metals industry for the past 10 years – and with that, know what you need for the future.
You’ll see how your peers are thinking about the major factors affecting our industry; technology, cybersecurity, customer experience, evolving technology, and intelligence. It’s time for you to step forward with confidence.
Here are a few key snippets from the full survey report:
01 Technology
As it has for the past several years, the 2021 survey confirmed that metals companies that intend to remain competitive have come to regard technology investment as a requirement rather than an option. Get the pulse on how metals companies are leveraging technology.
02 Cybersecurity
Once again, cybersecurity tops the list as the No. 1 concern among metals executives. Whereas it was a concern primarily for medium and large companies in years past, cybersecurity now dominates across all companies, regardless of their size.
03 Customer experience
Customer needs and requirements are by far the most important factor for respondents when considering technology investments. Customer expectations are now playing a more significant role, outpacing previous drivers of tech investment. We saw a sharp increase, for example, in companies planning to offer an e-commerce platform in 2021 compared to the prior year.
04 Evolving Technology
A huge shift can be seen in the types of technology metals businesses are moving toward. A growing number of companies are moving big chunks of their budget toward more advanced technology applications such as data analytics, artificial intelligence (AI), and machine learning (ML).
See how your organization compares to the industry benchmarks around evolving technology.
05 Business intelligence opportunity
Just over a third (34%) of survey takers consistently use analytics to explore data and recommend actions. This presents an opportunity for the 46% of companies just beginning to use analytics, exploring its possibilities, or unsure where to start.
Learn ways other metals organizations are utilizing data to drive decisions.
Download the full version to see everything.
We know how overwhelming all of this data can be; that’s why we’ve compiled it into an easy-to-follow PDF that you can download by clicking the button below.
Our 10th annual metals technology survey results PDF has over 50 pages of insights from the past decade, as well as all of the answers from respondents in 2021.
Download the full survey insights book
What’s included in the full version?
When you download the full version, you'll learn valuable insights like:
ERP trends
Changes on the horizon
Your technology road map
ERP trends
Changes on the horizon
Your technology road map
Click below to download the full PDF of our metals technology survey results and receive timely updates, news, and more from Crowe.
Frequently asked questions
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