Challenge

Crowe UK was engaged by a bank to support their team in developing and leading in-person climate risk training, providing both an overview of the topic and sector-specific training to client-facing employees. The training aimed to provide the teams with knowledge of climate risks and opportunities to support their everyday decision-making and conversations with their clients.

Approach

The Crowe team engaged with the client to understand the relevant business activities and reviewed the client’s own sustainability policies and reports to ensure that the training was tailored. The final training syllabus was then agreed with the client and followed the below structure:

• information on climate change and international targets 
• how risks and opportunities are impacted by climate change
• regulatory response
• governmental response 
• measuring and reducing GHG emissions
• how climate risk impacts creditworthiness.

The client also requested that half the session be focused on the climate risks and opportunities faced by their own clients to support client-facing colleagues in their credit assessment and client conversations.

Crowe developed a tailored two-hour training session to encourage the bank’s staff to apply the knowledge to their own roles. A bespoke final quiz was also provided and used by the HR team to monitor CPD and progress made.  

Outcome

• The client was provided with an extensive training pack.
• Everyone was given confidence and key discussion points to begin talking to clients about sustainability.
• The training was structured and contributed to internal training and CPD.