Choice Support required support implementing ZoneBilling within NetSuite to improve and streamline its billing processes. During the project, some challenges emerged that required careful course correction to ensure the implementation stayed aligned with the organisation’s requirements and objectives.
Crowe partnered with Choice Support to implement ZoneBilling within NetSuite, working closely with the client throughout the project. Where challenges arose, we provided guidance and support to keep the implementation on track, ensuring a successful go-live.
Following implementation, the client transitioned to our NetSuite managed services offering for ongoing support and optimisation.
Choice Support successfully went live with both NetSuite and ZoneBilling and now benefits from an integrated platform to support its billing and financial processes. With ongoing managed services support, the organisation is continuing to optimise its use of NetSuite and maximise value from the platform.