Updated March 2020:
This paper was first written some years ago by Pesh Framjee when non profit organisations were having to adapt to changes such as economic and political uncertainty arising from the last big economic down turn. Uncertainty is ever present and its management sometimes becomes routine. At other times uncertainty creates a real crisis that requires immediate attention. Threats can be existential and circumstances are unprecedented and the scale and impact of risks and challenges make them different to routine challenges. The speed at which events unfold, change and impact does not allow time to interpret them using the usual approaches.
Nonetheless many of the usual approaches for managing uncertainty can be useful in times of crisis except that there has to recognition that responses and actions cannot be based only on predefined response plans that were drawn up before the crisis.