Many organisations are regularly facing uncertainty. This comes in many shapes and forms and goes beyond the latest challenge, be it unprecedented market volatility or COVID-19. The ‘old’ challenges are still present – new laws and regulations, new expectations from different stakeholders, new demands for services, a changing funding landscape, cost escalation and much more, but in times of crisis there are even greater existential threats.
In our discussions with the businesses we work with, it is apparent that there is a need to revisit and rethink many of the accepted assumptions in:
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