Associate, IT Support

Location: Kuala Lumpur

Responsibilities

  • Install and configure software and computer systems.
  • Troubleshoot and resolve issues with software or hardware.
  • Walk colleagues through steps to help them resolve their technical problems.
  • Maintain workflow and procedures that provide technical support to the entire IT division.
     

 

Requirements

  • Degree in Computer Science or a related field.
  • Minimum of 1 year of experience in a technical support role. Fresh graduates are encouraged to apply.
  • Working knowledge and experience in IT support role will be an added advantage.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-oriented attitude to help other colleagues with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.
     

 

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