Optimize your financial crime analytics and automation

Ralph D. WrightCorey MinardElena Sutton
10/24/2022
Optimize your financial crime analytics and automation

People often mention analytics and automation in the same breath and even use the terms interchangeably. That’s how confusion starts.

Analytics and automation are highly complex, distinct fields with different processes and objectives. Understanding the precise definition and scope of both analytics and automation can help financial crime leaders identify the right solutions within each field that can help mitigate their program’s challenges and augment their goals.

Ultimately, any forward-thinking financial crime program should apply analytics and automation in tandem. The insights from advanced financial crime analytics are irreplaceable. But without automation, manual analytics processes can bog down financial crime teams with the rote work of gathering and analyzing data.

With powerful data analytics processes streamlined through automation, financial crime leaders can make smart, data-driven decisions that help identify truly suspicious activity. At the same time, they can avoid wasting resources on activities that don’t add value for the program or the organization.

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Analytics turns raw data into insights

Analytics turns raw data into insights

Data analytics involves analyzing raw data and then drawing conclusions and generating insights based on the results of the analysis. This broad, simple definition provides a big umbrella that covers a diverse range of techniques and processes.

Many people think of analytics as an inherently technology-enabled process. But technically, a person could perform simple data analytics techniques with just pen and paper. And many financial crime programs are already applying data analytics manually via spreadsheets. A financial crime analyst looks at a table, analyzes data, creates pivot tables or otherwise manipulates the data, and comes away with new information – that’s financial crime analytics.

However, manual analytics processes require a lot of time and management from humans. As an organization grows, data sets get bigger, and problems become more complex. In the face of these new challenges, manual analytics processes scale up in a sustainable and consistent way. That’s where automation comes in.

Bots perform repetitive, manual tasks through robotic process automation

Bots perform repetitive, manual tasks through robotic process automation

Automation transforms manual, repetitive tasks into an automated task managed by a bot. These repetitive jobs can include data analytics tasks such as gathering, filtering, and formatting data as well as generating routine status reports.

For example, imagine an automation-enhanced version of a financial crime analyst evaluating a spreadsheet. Instead of gathering the data and performing manual analysis in the spreadsheet, now a bot:

  • Pulls the data at predefined intervals of time
  • Formats the data
  • Analyzes the data based on defined algorithms or metrics
  • Produces a visual representation of the analysis for the analyst to review

Compared to a manual process, an automated financial crime analytics process is consistently repeatable, more efficient, and less prone to human error. The financial crime analyst still applies expertise to translate the analytics results into usable insights but no longer has to spend time to retrieve the data or manipulate the data by hand.

This ability to make financial crime analytics processes consistent, sustainable, and efficient is why automation is a key to effectively analyzing large sets of data.

Automation enhances financial crime analytics processes at every stage

Automation enhances financial crime analytics processes at every stage

Automation can take place both before and after financial crime analytics processes to add efficiency and value at each end. For example, consider a financial services company whose financial crime leadership team wants to implement their process for model optimization so they have a better idea of when and what to calibrate.

Right now, the organization only performs calibration once per year as dictated by its calibration methodology. The financial crime team wants to conduct these calibration exercises on a more responsive, risk-based basis.

How can the team accomplish this? Here’s an example of a potential process:

  1. Based on the defined goal, the organization could implement data analytics software with automation capabilities.
  2. A bot can automate the process of gathering data from anti-money laundering transaction monitoring systems, then automatically perform data analytics calculations that provide metrics about transaction monitoring scenario performance. These metrics can include data such as the total number of generated alerts, the percentage of alerts that resulted in a case, the percentage of cases that resulted in a suspicious activity report, and the date when the threshold for each scenario was last adjusted.
  3. Based on the calculations, the software can generate automatic reporting that provides a summary and visualizations of the results.
  4. By examining the changes in the metrics, the team can choose which transaction monitoring scenarios should receive above-the-line and below-the-line calibration. The software can provide a notification when a change in the calculations occur so that the team can plan its next calibration exercise.
Optimization graphic

The organization now has turned a static process into one that’s risk-based and responsive. Financial crime analytics provides the insight and ability to schedule calibration in response to risks and trends, while automation makes the process consistent, sustainable, and scalable.

Preparing your case for stakeholders and regulators is critical

Preparing your case for stakeholders and regulators is critical

As with any business initiative, implementing analytics and automation within a financial crime program requires up-front resources, and stakeholders will want to see a return on investment (ROI). To analyze costs versus benefits and quantify ROI, financial crime analytics and automation should be applied in service of a clearly defined business objective.

For example, is the financial crime program trying to help investigators become more efficient and repurpose their time away from non-value-added activities? If the financial crime team can provide clear metrics that demonstrate how the program is using compliance resources more efficiently, then those returns can offset the price of technology tools and process overhauls to deliver continual, quantifiable bottom-line value.

Organizational stakeholders aren’t the only ones who need to be comfortable with the implementation approach. Financial crime teams need to communicate with regulators and demonstrate how the organization has built transparent processes and controlled potential risks.

When defining the scope of financial crime analytics and automation activities and choosing techniques, organizations should use only approaches they can justify and clearly explain from a compliance standpoint. Doing so will help avoid running into issues regarding regulators’ visibility into the inner workings of the program.

Translate your financial crime analytics and automation goals into strategy

Crowe specialists have created a practical four-step guide that your team can use to overcome financial crime analytics and automation challenges through a defined vision and detailed strategy.

Download the guide

Translate your financial crime analytics and automation goals into strategy

Ready to pursue financial crime analytics and automation?

Blending financial crime analytics and automation to maximize both requires deep expertise in both areas. Organizations need to choose technology, analytics techniques, and an automation framework that’s right for its business objectives and regulatory considerations.


Crowe financial crime specialists have years of experience guiding financial services companies through complex analytics and automation journeys. Let us help you find the answers that solve your challenges and support your vision.

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Ralph D. Wright
Principal, Financial Services Consulting
Elena Sutton
Elena Sutton
Financial Services Consulting
Corey Minard
Corey Minard
Financial Services Consulting