Technologies like cloud computing, artificial intelligence (AI), and machine learning (ML) are being used to transform how metals companies do business. At Crowe, we call this digital transformation Metals 4.0.
In our annual technology in metals survey, 53% of respondents indicated AI, internet of things (IoT), and/or data science are now being used at their companies, and 69% of respondents said they are implementing a new enterprise resource planning (ERP) system or upgrading an existing one.
But it’s not all smooth sailing into the era of digitization.
In the same survey, respondents expressed concern about a growing challenge: adoption uncertainty.