Many agency stakeholders are involved in the public sector contract life cycle, including administrative, finance, and technology staff as well as vendors. With so many internal and external stakeholders touching contracts, the potential for errors increases.
In addition to the many hands involved, various departments might handle contracts differently. What's more, two different contracts could have two different processes within the same department. One staff member might process contracts a certain way, and another staff member might approach the same task differently. This lack of consistency and process can leave an organization vulnerable to elevated risk.
Vendor involvement adds another layer of complexity to public sector contract management. These external stakeholders each have their own way of managing projects, contracts, and invoices. They also might be constituents who need to determine whether the organization they are contracting with is a good steward of the public’s resources.