Originally featured on Forbes.com for Crowe BrandVoice.
Once the stuff of science fiction, automation and artificial intelligence (AI) are all around us today. AI in particular has a growing presence in our lives, including AI-powered assistants on retail websites, AI-supported fraud prevention, viewing recommendations on Netflix, and autonomous vehicles. Even the rapid development of mRNA vaccines has cast a spotlight on the transformative potential of AI in healthcare.
In the business world, automation and AI have countless applications. Considering the mountains of data generated by the rapid adoption of digital tools during the volatility of the COVID-19 pandemic, executives should be considering whether and how automation and AI might benefit their business.