Sunsetting Patient Accounting Systems

| 11/9/2017

Healthcare organizations across the country are embracing new technologies and systems designed to make serving patients more effective and efficient. From front-end care to back-end processes like patient accounting systems, changes in machine learning and data analytics have opened new tools to the industry. Getting the most from these systems requires a sound implementation plan that encompasses the technical elements of the transition as well as the communications plans, training needs, support to staff, and compliance with regulatory requirements. Taking on such an effort while staff is maintaining its current workload can be overwhelming. In this webinar, we will examine how successful teams have navigated the process and not only achieved their goals, but also identified cost savings along the way. As a result of viewing this on-demand webinar, you should be able to:

  • Identify the risks and pitfalls to avoid at the start of a transition
  • Outline the four phases of an effective transition
  • Identify available outsourcing options with emphasis on how outsourcing credit account cleanup can yield cost savings (for example, aged credit balance posting errors that aren’t true credits and exemptions analysis to identify credits that may no longer need to be paid back).
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