Here are four things you can do now to help your small-business customers navigate PPP loan forgiveness.
You’ve been on the fast track, scaling up to help your small-business customers work through PPP loan applications. Now it’s time to focus on forgiveness. Are your staff, tools, and technology ready to handle the influx of applications? Do you have the resources to help customers who may be struggling to understand the complex – and in some areas confusing – loan forgiveness process?
In discussions with our banking and credit union clients, we’ve talked with hundreds of small-business owners about their struggles and concerns, and identified four things you can do to make life easier for you and your PPP customers.