Take care of your credit balances – the easy way.

Credit balance management eats up time and staff resources, so it often ends up on the back burner. Our comprehensive approach uses technology to address and resolve credit balances more efficiently, with minimal impact to your team.

Credit income recovery
Using machine learning, we can quickly help you turn your credits into savings. We’ll help you keep what you can, without touching your people, processes, or technology.
Credit income recovery
Unclaimed property
Work with the leading specialists in unclaimed property to quickly get your organization compliant. We can also use your data to identify opportunities to reduce payouts.
Unclaimed property

We already manage credits for 2,000+ facilities.1

When you neglect credit balances, there’s risk.

It often feels like revenue cycle resources are better spent bringing money into your facility than sending it out, so it’s easy to prioritize other tasks over healthcare credit balances.

But that means you’re taking your chances with risks, including reputational harm and the cost of audits and penalties.

Crowe can help you take control of your credit balances, so your team can focus on more activities that are critical to your business.

We can help organizations resolve credit balances efficiently and build goodwill with patients at the same time.

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Technology is the key to resolving credit balances quickly and reliably.

Quick impact

Using machine learning, we make it easier for you to keep what you can. That adds up, enabling you to turn credit balances from a cost center to a net positive return on investment.

Holistic credit balance approach

Our approach doesn’t just remove nonvalue accounts. We address exemptions, adjustments, patient refunds, unapplied cash, and unclaimed property.

Limited staff involvement

Save your staff the time and energy of resolving credit balances manually. When we do the work of credit balance management, your people can focus on positive cash flow activities.

3 steps to easy credit balance management.

Let’s have a quick conversation.

Help us understand your organization’s specific needs around healthcare credit balances.

We can identify savings opportunities.

We’ll run your historical data through our automated processes. Then we can quickly quantify any savings opportunities that exist within your current credit balances.

Make your workforce happy (they don’t want to do it either).

Engage Crowe to use automation to help resolve your credit balances, get automated postings into your patient accounting system, achieve savings, and maintain compliance.

Let’s have a quick conversation.

Help us understand your organization’s specific needs around healthcare credit balances.

We can identify savings opportunities.

We’ll run your historical data through our automated processes. Then we can quickly quantify any savings opportunities that exist within your current credit balances.

Make your workforce happy (they don’t want to do it either).

Engage Crowe to use automation to help resolve your credit balances, get automated postings into your patient accounting system, achieve savings, and maintain compliance.

We’ll take credit balance management off your plate.

Your staff will thank you when they’re able to focus on activities that drive business value.

1 Definitive Healthcare, Sept. 14, 2022.

I don’t want to think about credit balances anymore.

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