2019 Branch Benchmarking Survey 

Tap into industry benchmarks for branch performance

Participating in the 2019 Crowe Branch Benchmarking Survey is an opportunity to see how your branches compare to peer bank branch groups of similar size and demographics in the areas of:

  • Staff productivity
  • New account sales and referrals
  • Branch job positions
  • Management practices
  • Technology use

What to expect

The two-part survey asks questions about branch operating practices and provides an online template to upload specific information on each branch.

Crowe will combine the branch data you provide with demographic information on the trade area of each branch for benchmarking purposes. Your responses will be confidential and your institution name will not be published in the survey report.

By investing time in completing the survey, you can be part of generating useful information for branch performance improvement in the financial services industry. And, participating banks that complete the entire survey will receive the report at a discounted price*.

            Retail price:                 $1,750

            Participant price:     $600   



The survey closes Nov. 29, and findings will be available in early January 2020.

* You must complete the entire survey to receive the report at the participant price.

Questions? Please contact branch.survey@crowe.com.