5/8/2020 12:00 PM Eastern
5/8/2020 1:00 PM Eastern
You’ve worked hard to help your small business borrowers work through Paycheck Protection Program (PPP) loan applications – but that’s only half the battle. The PPP forgiveness process is next, and it’s a perfect opportunity to end the process on a positive note and maintain, or gain, a loyal customer.
Providing exceptional customer service through the entire PPP loan forgiveness process is essential. Being transparent, helping borrowers thoroughly address requirements, and delivering a smooth, seamless experience are all important factors to consider – but where do you start?
We can help. In this webinar, we’ll discuss how you can navigate and design an exceptional PPP loan forgiveness process for your borrowers. You will learn about:
Any management team member of a lending organization offering PPP loans