Microsoft Dynamics CRM vs Salesforce: Let Your Sales Team Do Its Job
Ryan Plourde
Reliable studies have found that sales people, who you hire and pay to sell your products or services, actually spend as little as one quarter of their work time selling. What? Where did the other three quarters of their time go?

A fact of life for a sales person is that most of their time is spent on administrative tasks related to their jobs. Wouldn’t it be better if they could automate some of those administrative chores so they could focus on what you hired them for and pursue goals that benefit themselves as well as your business?

We’ve done many comparisons of the pros and cons of Salesforce.com vs. Microsoft Dynamics CRM. Here is just one more area in which Dynamics CRM outperforms Salesforce.com: time saved and ease of use.

With Salesforce.com, sales people have to toggle between apps and the social experience, Chatter (in addition to having a separate license.) Without an Outlook plug-in, they need to leave Salesforce.com just to send an email.

With Microsoft Dynamics® CRM, your team can spend their valuable time in one application, and that is even if they are out of the office.  Outlook, Lync, Skype, and Yammer for social collaboration are all part of the Dynamics CRM experience. This centralized user experience will save them time and frustration so they can get on to the job you hired them for and at which they excel.

In a nutshell:

Microsoft Dynamics CRM: offers mobile apps across devices with offline access to recently viewed records at no additional charge. Social for everyone included in user price.

Salesforce.com: Users can’t manage opportunities and leads in Outlook and have no access to opportunities, cases or contracts from Chatter.

About Microsoft CRM
Microsoft CRM vs. SalesForce
Microsoft CRM for Sales
About Microsoft Dynamics 365