Digital transformation: PowerApps and low-code development

Ryan Plourde
| 12/10/2021
Digital transformation: PowerApps and low-code development

During the past two years, COVID-19 restrictions, the need to work from home, an increasingly mobile workforce, and rapidly changing technology are just a few of the factors that have led to an extraordinary demand for digital services.

This demand is only going to increase. In late 2019, industry experts predicted that by 2023, the number of digital apps and services available will be well over half a million. There’s no denying that now is the time for organizations to consider the importance of digital transformation.

Opportunity, even in adversity

It’s often said that necessity is the mother of invention. Although adapting to COVID-19 restrictions certainly fueled the need for new approaches, other market trends are driving the need for digital transformation. Here are three:

  • Customer engagement – Customers are more educated and more demanding. To gain better insights and increase engagement, organizations need a real-time, unified view of customer data.
  • Process automation – Because workers are valuable, they should be able to avoid time-consuming manual tasks. Technology makes it easy to automate workflows and processes.
  • Analytics – Data-driven, actionable insights help promote business growth.

An attractive alternative

Rather than focusing on all the changes needed and the expense associated with hiring IT expertise, organizations may want to take a simpler approach to digital transformation.

Microsoft has created powerful apps with low-code development so that even beginners can be successful at building apps. Employees with a working knowledge of data and relationships can create straightforward yet powerful apps.

The Microsoft PowerApps™ suite of apps, services, and connectors offers a complete package for low-code app development and can be a powerful growth driver for businesses. What sets PowerApps apart from other offerings is that although developers can use it, nontechnical employees such as business analysts also can use it.

Industries around the world have been adopting PowerApps. A 2019 Microsoft announcement noted that 86% of Fortune 500 companies were using PowerApps. In the near future, the majority of app development likely will be done with low-code development tools like PowerApps.

Powerful combinations

For example, the combination of the Microsoft Teams™ online meetings solution and PowerApps offers excellent opportunities. It can:

  • Help users reimagine business processes and applications
  • Contribute to greater efficiency and precise customization of processes
  • Offer greater flexibility and accessibility while serving as decision-driving tools

PowerApps enables users to create custom apps – accessible via mobile devices or via browsers – that incorporate many familiar Office 365™ and Microsoft™ platform features. In addition, office productivity apps such as Outlook™, Word, and Excel™ can function as extensions of PowerApps.

No longer limited to developers

With PowerApps, Microsoft has created an environment that allows a broader scope of professionals to use PowerApps to design new apps. Meanwhile, the security, compliance, and governance associated with the Microsoft platform helps organizations confidently adopt and roll out PowerApps at an enterprise scale.

Have a question or interested in evaluating the CRM functionality in Microsoft software?

Microsoft + Crowe

At Crowe, we work hard to make it easier for organizations to take advantage of advanced technologies. Our deep industry specialization and our long partnership with Microsoft give us the expertise and the tools to implement, optimize, and support technology to take your business to the next level.

Visit for more information about Crowe CRM solutions and services for Microsoft software.

Microsoft, Excel, Office 365, Outlook, PowerApps, and Teams are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

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Ryan Plourde
Ryan Plourde
Principal, Microsoft CRM Leader